Privacy & Cookies Policy

Welcome

Welcome to Fallgard Healthtech Solutions Private Limited ("Fallgard", "we", "our", or "us").

At Fallgard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our website and our mobile application Medigard.

By accessing our website or using the Medigard application, you agree to the practices described in this Privacy Policy.

Consent and Terms

• You have read and understood our Privacy Policy.
• You consent to the collection and processing of your information in accordance with this Privacy Policy and applicable laws.
• Any personal or health-related information voluntarily provided by you will be used solely for delivering and improving our services, including medication reminders, hydration reminders, exercise reminders, and other health management features.
• We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.
• We do not sell or rent your personal information to third parties.

Information We Collect

Personal Information

• Name
• Email Address
• Phone Number
• Age
• Gender
• Country/Region

Health Information

If you choose to use Medigard, we may collect information such as medication schedules, reminder preferences, hydration schedules, exercise schedules, and mobility-related information voluntarily entered by you.

We collect only the information necessary to provide our services.

How We Use Your Information

Your information may be used to provide medication reminders, send hydration reminders, send exercise reminders, improve your user experience, respond to support requests, improve our products and services, maintain application security, and comply with applicable legal obligations.

Medication Information

Medigard provides educational information regarding medications, including indications, dosage information, side effects, drug interactions, and precautions.

This information is provided for educational purposes only and should not replace advice from your physician, pharmacist, or healthcare provider. Always consult your healthcare professional before making any medical decisions.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Sharing

We do not sell your personal information. We may share information only when required by law, with trusted service providers assisting us in operating our services, or with your explicit consent.

Children's Privacy

Our services are not intended for children under the age of 13 years. We do not knowingly collect personal information from children.

Cookies

Our website may use cookies to improve user experience, website functionality, and analytics. You may disable cookies through your browser settings.

Third-Party Services

Our website or application may contain links to third-party services including Google Play Store, Apple App Store when available, analytics providers, and cloud service providers. These services have their own privacy policies.

Your Rights

Depending on your jurisdiction, you may have the right to access your personal information, correct inaccurate information, delete your information, withdraw consent, or request a copy of your data. Requests may be submitted using the contact information below.

Medical Disclaimer

Fallgard and Medigard are designed to support healthy routines, medication adherence, and fall prevention. Neither the website nor the mobile application is intended to diagnose, treat, cure, or prevent any disease. Always seek advice from qualified healthcare professionals regarding medical conditions or treatment.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.